[쿠팡이츠서비스] 비즈니스 운영 기획 전문가 (경력)
Core
Manage delivery service order cost and customer experience goals, and execute cost-efficiency initiatives to improve operational efficiency and cost competitiveness.
Role type
Senior Business Operations & Planning Specialist (Delivery/Logistics)
Builds
Delivery service operations and cost-efficiency programs for Coupang Eats
Domain
E-commerce, Logistics, Delivery
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Financial planning and analysis (FP&A), business operations planning, stakeholder collaboration, data-driven cost structure analysis, strategic initiative execution
Preferred skills
Consulting firm operations improvement project experience, e-commerce/platform/logistics/delivery industry experience, leading operational policy/process improvements with data, startup business operations experience, business English proficiency
Technologies
Financial planning tools, data analysis frameworks
Responsibilities
Set, monitor, and manage CPO and CX operational goals; Identify operational improvement opportunities through business status analysis; Discover and manage cost-efficiency initiatives via budget structure analysis; Develop and support business plans to achieve financial and operational targets; Collaborate with Finance and Service Planning to derive and communicate cost optimization solutions
Seniority
Senior, hands-on IC
