Sr Project Manager
Core
Facilitate Professional Services customer engagements to implement or optimize LogicMonitor observability platform on time, in scope, and within budget.
Role type
Senior Project Manager (Professional Services)
Builds
Professional Services implementation and optimization projects for LogicMonitor customers
Domain
IT Infrastructure Management / Observability / Professional Services
Required skills
Project management, stakeholder management, risk management, scheduling, budget management, client relationship management, cross-functional coordination, technical requirements translation, process improvement
Preferred skills
Certified Scrum Master (CSM), CAPM, PMP, CSPO certifications, Confluence, Mavenlink, Asana
Technologies
Confluence, Mavenlink, Asana
Responsibilities
Manage all aspects of complex large-scale Professional Services projects including timeline, scope, milestones, dependencies, resources, and budget; Serve as internal and customer point-of-contact for assigned projects; Establish project workflows and communication standards; Track progress and proactively communicate risks; Maintain visibility of project status through regular reporting; Cultivate and maintain relationships with key customers and stakeholders; Participate in onboarding/training of new hires; Proactively identify opportunities for process improvement
Seniority
Senior, hands-on IC
