UX Researcher, Quantitative
Core
Lead quantitative UX research to inform high-stakes product investments and AI strategy for small business owners.
Role type
Senior Staff-level Quantitative UX Researcher
Builds
Psychometric frameworks, validated measurement scales, and org-wide survey strategies for Gusto's AI features.
Domain
SaaS / Small Business HR & Payroll / AI
Deliverable
production ML models | dashboards & analysis
Required skills
Survey science, sampling, pricing research, statistical modeling, psychometric framework development, AI/LLM evaluation, SQL, Python, Qualtrics, large-scale usability benchmarking, research standardization
Preferred skills
Experience coaching non-researchers, AI-native research workflows
Technologies
Qualtrics, Claude Code, Gumloop, SQL, Python
Responsibilities
Set and drive a quantitative research roadmap across R&D; Develop psychometric frameworks and validated constructs; Partner with Data Science to combine behavioral and attitudinal data; Build scaled usability measurement and competitive comparisons; Elevate quantitative research practice by mentoring researchers and building shared tools.
Seniority
Senior Staff, hands-on IC with strategic influence