UX Research Manager, Payments
Core
Lead and mentor a team of UX researchers to conduct mixed-methods research for Stripe's Payments and Risk products, enabling insight-driven product experiences.
Role type
Senior IC UX Research Manager (People Management & Strategy)
Builds
Payments and Risk product experiences, research programs, platforms, and toolkits
Domain
Financial Technology / Payments / Risk
Required skills
People management, team coaching, mixed-methods research, strategic planning, stakeholder partnership, project prioritization, research infrastructure building
Preferred skills
Financial technology experience, scaling research at scale, complex qualitative/quantitative methods, research platform development
Technologies
None stated
Responsibilities
Lead, manage, coach, and mentor a team of researchers; guide the team through AI transformation in research processes; share research insights to identify user needs; grow the team and develop individual contributors; partner with Design and leadership to define research usage; act as a strategic partner to business leads and product managers; prioritize research needs across workstreams; enable others to learn research skills via programs and toolkits; partner to build research practice and infrastructure including vendor sourcing
Seniority
Senior, hands-on IC with people management
