Principal, Process Innovation(Fulfillment Center)
Core
Lead strategic process innovation and transformation initiatives across Coupang's fulfillment center network to improve safety, quality, productivity, cost, and customer experience.
Role type
Principal Process Innovation Manager (Supply Chain/Logistics)
Builds
Scalable, standardized operational processes and automation solutions for fulfillment centers
Domain
E-commerce logistics and supply chain operations
Required skills
Program management, process improvement, data analytics, root cause analysis, stakeholder management, cross-functional leadership, Lean/Six Sigma methodologies, business case development, operational governance
Preferred skills
MBA or Master's degree, large-scale operational transformation leadership, automation/technology implementation, team mentoring, advanced data visualization (via careerplan.io/jobs/8164017-principal-process-innovationfulfillment-center-at-coupang)
Technologies
Lean, Six Sigma, data visualization tools, decision-support tools
Responsibilities
Define and implement operational processes and governance mechanisms; lead network-level process transformation programs; utilize data analytics to identify process gaps and root causes; drive cross-functional projects with Operations, Technology, and Finance; develop business cases and secure stakeholder alignment; monitor key operational metrics and program success; mentor process innovation team members.
Seniority
Principal, hands-on IC with strategic influence
