Director, ICQA
Core
Lead the Inventory Control and Quality Assurance (ICQA) team to ensure inventory accuracy, process integrity, and service satisfaction in a high-volume e-commerce fulfillment environment.
Role type
Senior ICQA Fulfillment Leader
Builds
Inventory control systems, quality assurance processes, and operational efficiency tools
Domain
E-commerce / Logistics / Fulfillment Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Inventory Control expertise, Process Improvement, WMS systems knowledge, Stakeholder Management, Strategic Planning, Data Analysis
Preferred skills
Change Management, Technology Implementation, Cross-functional Communication
Responsibilities
Monitor KPIs regarding accuracy and integrity of Quality and Inventory transactions, Develop and evaluate new inventory tools, Design and implement new ICQA processes and procedures, Drive scalable process improvements, Build and manage internal relationships at a senior level, Develop and execute action plans for increasing quality and inventory accuracy
Seniority
Director, hands-on leadership