Associate, Provider Success
Core
Drives solutions to acute and systemic operational issues within Oscar's provider network by owning end-to-end resolution of provider escalations and orchestrating cross-functional efforts.
Role type
Associate, Provider Success (Operations & Process Improvement)
Builds
Operational workflows, technical procedures, and tooling for provider management
Domain
Health Insurance / Provider Operations
Deliverable
product features
Required skills
Operations management, Data analysis, Workflow design, Stakeholder management, Technical procedure development, Business problem solving
Preferred skills
SQL, Knowledge management, Lean Six Sigma
Technologies
SQL
Responsibilities
Lead problem definition and root cause solution development, Utilize data to drive cross-functional strategy, Develop trusting relationships with internal/external stakeholders, Support team members through knowledge sharing and tooling development
Seniority
Mid-level, hands-on IC
