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Senior Implementation Manager

Chicago💼 Full-time🗓 2026-09-02 → 2026-09-26

Core

Lead enterprise customers through Asana's transformation from Collaborative Work Management to AI Workflow Management, designing and executing structured engagements to embed AI capabilities into high-value workflows.

Role type

Senior Implementation Manager (AI Workflow Transformation)

Builds

Production-ready AI workflows and agent orchestration configurations for enterprise clients

Domain

SaaS / Enterprise AI / Workflow Management

Deliverable

production ML models | product features

Required skills

Enterprise AI implementation, AI workflow design, agent orchestration, process mapping, stakeholder alignment, change management, complex project management, cross-functional partnership

Preferred skills

Experience deploying AI-powered workflows, experience with enterprise AI platforms, data governance knowledge

Technologies

Generative AI, AI workflow design tools, agent orchestration platforms

Responsibilities

Lead end-to-end workflow design and build including discovery, configuration, and UAT; Coordinate cross-functional delivery across structured time-bound engagements; Develop documentation and forward-looking deployment plans; Lead recurring check-ins to assess workflow performance and adoption; Act as connective tissue between delivery and growth teams; Define repeatable engagement frameworks

Seniority

Senior, hands-on IC

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