Consultor(a) de Loja, Shopping Leblon
Core
Store Consultant acting as a brand ambassador to deliver a premium, personalized fan experience and drive long-term brand loyalty through the Cloud CX Premium service model.
Role type
Senior IC retail store consultant
Builds
Premium retail store experiences and customer journeys
Domain
Fashion retail / Luxury apparel
Deliverable
client delivery
Required skills
Customer experience design, product education, inventory management, operational execution, community engagement, detail-oriented execution
Preferred skills
Growth mindset, resilience, adaptability to new products
Technologies
Cloud CX service model
Responsibilities
Execute high-touch customer interactions using the 5 Steps of Service ritual, maintain premium visual standards and precise inventory management, support community engagement and team collaboration, perform daily operational tasks with meticulous attention to detail.
Seniority
Junior to Mid-level, hands-on IC