Key Lead, Las Vegas
Core
Support store leadership in creating exceptional customer and employee experiences while maintaining operational standards in a retail environment.
Role type
Senior retail team lead (store operations)
Builds
Glossier retail store operations and customer experience
Domain
Beauty retail
Deliverable
product features
Required skills
Team leadership, customer experience coaching, operational management, shift scheduling, community partnership building
Preferred skills
Retail or hospitality supervisory experience, product knowledge, communication
Technologies
None stated
Responsibilities
Support employee culture and model company values, manage daily coverage and shift meetings, coach customer experience principles, uphold operational standards (merchandising, cleanliness), open/close store duties, liaise with leadership on feedback and vendor requests
Seniority
Mid-level, hands-on IC