Program Manager, People Programs, Market Operations
Core
Lead Market Operations team training, development, culture initiatives, and full-cycle program management to optimize operational performance and support business goals.
Role type
Senior Program Manager, People Programs
Builds
Market Operations platform initiatives, training processes, and cross-functional project deliverables
Domain
Automotive retail / Market Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Full-cycle program management, cross-functional team leadership, root cause analysis, KPI development, data-driven decision making, stakeholder communication, process innovation, multi-project management, training content development
Preferred skills
Experience in fast-paced high-growth environments, entrepreneurial approach to project management, ability to work through ambiguity
Technologies
None explicitly stated
Responsibilities
Lead training and culture initiatives for the Market Operations team; execute full-cycle program management from planning to closing; leverage data to assess operational performance and influence senior leadership; identify operational weaknesses and innovate processes; communicate project vision and progress across business units; structure problem-solving approaches for complex initiatives
Seniority
Senior, hands-on IC