Manager, Market Operations Training (Leadership)
Core
Design, deliver, and measure training programs for leaders (Team Leads through Territory Managers) to ensure standard work adherence and consistent customer experience across a distributed footprint.
Role type
Manager, Learning & Development (Leadership Training)
Builds
Leader onboarding curriculum, ongoing leadership development programs, and training delivery infrastructure.
Domain
Automotive retail operations / Human Capital Development
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Training program lifecycle management, curriculum design for people leaders, team leadership, distributed program delivery, training needs assessment, data literacy, adult learning methodologies, project management, stakeholder collaboration
Preferred skills
eLearning authoring, high-growth operations experience, Google Suite, Workday
Responsibilities
Own leader training program lifecycle from needs analysis to performance measurement; Build and run new leader onboarding; Partner with People Operations for ongoing leadership development; Maintain training calendar and coordinate site visits; Monitor program effectiveness and surface gaps; Build reporting for stakeholders; Lead a team of training specialists and instructional designers; Partner with team member training to ensure alignment; Serve as thought partner to operations leaders on capability gaps.
Seniority
Manager, hands-on IC with team leadership
