Risk & Monitoring Analyst III
Core
Own quality assurance reviews of Complaints case investigations (legal, litigation, formal) to support Coinbase's AML/CFT program, ensuring consistency and surfacing procedural gaps.
Role type
Senior IC risk & monitoring analyst (complaints QA)
Builds
Operational improvements in the Complaints function via QA insights and process enhancements
Domain
Financial services / Anti-Money Laundering (AML) / Financial Crimes
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
QA audit execution, root cause analysis, cross-functional partnership, compliance metrics reporting, process improvement project execution
Preferred skills
Generative AI utilization with human oversight
Technologies
Google Sheets, Excel, Google Slides
Responsibilities
Complete weekly QA audit allocations and document errors/root causes; Conduct root cause analysis to identify recurring themes and knowledge gaps; Partner with stakeholders to close process gaps and enhance QA frameworks; Build and present QA insights and performance metrics to leadership; Deliver impact analysis and execute process improvement initiatives
Seniority
Senior, hands-on IC