Senior Accounts Receivable Analyst
Core
Manage accounts receivable collections, analyze payment patterns, resolve billing disputes, and maintain client relationships for assigned business units.
Role type
Senior Accounts Receivable Analyst
Builds
Cash flow and collection processes for Datadog's customer base
Domain
SaaS / Cloud Observability
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Accounts Receivable, Billing Operations, Microsoft Excel, Financial Analysis, Dispute Resolution, Client Relationship Management, Audit Support, Team Mentorship
Preferred skills
Salesforce, NetSuite, Tableau
Responsibilities
Manage the accounts receivable collections process for assigned book of business; Analyze customer payment patterns and aging reports to identify trends; Collaborate with internal teams to resolve billing discrepancies and disputes; Manage incoming billing inquiries and collectability concerns through Zendesk; Develop and maintain effective relationships with clients to facilitate prompt payment; Provide guidance and mentorship to junior members of the accounts receivable team.
Seniority
Senior, hands-on IC