Support Representative

Australia - Sydney Office💼 Full-time💰 $46,500–$46,500🗓 2026-09-23 → 2026-09-26

Core

Support Representative handling user inquiries via phone, email, chat, and social media for teams, athletes, and fans in APAC and the US.

Role type

Builds

Implementation and support experiences for Hudl's video analysis platform

Domain

Sports technology

Deliverable

client delivery

Required skills

problem-solving, empathy, clear communication, adaptability, ownership

Preferred skills

tech-support experience, product knowledge, active listening, collaboration

Responsibilities

Answering user questions via phone, email, chat, and social media; resolving or escalating issues with varying technical complexity; collaborating with product teams to surface customer insights

Seniority

Individual Contributor

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About Hudl

Hudl is an equal opportunity employer. Through our actions, behaviors and attitude, we’ll create an environment where everyone, no matter their differences, feels like they belong. We offer resources to ensure our employees feel safe bringing their authentic selves to work, including employee resource groups and communities. But we recognize there’s ongoing work to be done, which is why we track our efforts and commitments in annual inclusion reports. We also know imposter syndrome is real and the confidence gap can get in the way of meeting spectacular candidates. Please don’t hesitate to app

Support Representative

Core

Role type

Builds

Domain

Deliverable

Required skills

Preferred skills

Responsibilities

Seniority

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