Customer Service Agent - Lithuanian Speaking
Hybrid · Malta
Core
Handle customer inquiries via email, chat, and telephone for Lithuanian and English-speaking users while managing accounts and translating promotional content.
Role type
Customer Service Agent (iGaming)
Builds
Customer support interactions and translated marketing materials
Domain
iGaming / Online Betting
Deliverable
client delivery
Required skills
Lithuanian (fluent), English (fluent), written and verbal communication, Microsoft Office, multi-tasking, time management
Preferred skills
iGaming experience, Russian, Latvian, Estonian
Responsibilities
Answer customer questions via email, chat, and phone; manage customer accounts; translate promotional texts and surveys; follow player safety and responsible gaming policies
Seniority
Individual Contributor