Senior Engineering Manager - Agent Experience
Core
Lead a high-performing engineering team (~15) building premium, AI-powered features and zero-to-one products (Concierge) for high-net-worth customers within the Robinhood app.
Role type
Senior Engineering Manager (Agent Experience)
Builds
AI-powered financial planning tooling, intelligent chatbot deflection, and ticketing tools for private wealth customers
Domain
Fintech / Wealth Management / AI
Deliverable
product features
Required skills
Engineering management (10+ team), zero-to-one product leadership, cross-functional partnership with product/data teams, executive communication, service reliability standards, LLM/AI system familiarity
Preferred skills
Regulated financial products experience, platform/infrastructure background, organizational transition leadership
Technologies
iOS, Android, web, backend, LLM/AI
Responsibilities
Lead and develop a high-performing engineering team of ~15; Partner with product managers and data scientists to define and execute the Concierge product roadmap; Drive delivery of complex, zero-to-one product features; Navigate ambiguity and product direction changes; Represent the engineering team in executive-level discussions; Establish proactive quality measures and engineering best practices
Seniority
Senior, hands-on IC leader
