Staff User Researcher - Consumer
Core
Lead foundational and generative consumer research to understand food behaviors, nutrition, and health, shaping product strategy and innovation for the Instacart Consumer team.
Role type
Staff User Researcher (Consumer Innovation)
Builds
New product experiences around meals, nutrition, and health that go beyond transactional grocery delivery.
Domain
Grocery delivery, consumer behavior, behavioral science, health & nutrition.
Deliverable
production ML models | product features | dashboards & analysis | research
Required skills
Generative research, behavioral science frameworks, mixed-methods research, qualitative methodologies, quantitative analysis, behavioral data interpretation, strategic storytelling, AI tool fluency, cross-functional leadership.
Preferred skills
Marketplace/e-commerce/grocery experience, onboarding/activation/retention research, AI-powered conversational product research, multi-team coalition building, meal planning/nutrition domain knowledge.
Technologies
AI tools for research synthesis and concept testing.
Responsibilities
Own the research roadmap for consumer innovation, lead generative research on food behaviors, apply behavioral science to frame research questions, execute mixed-methods studies, translate insights into actionable narratives, maintain consumer knowledge bases, mentor junior researchers.
Seniority
Staff, hands-on IC with strategic influence and mentorship.