Manager, Presales Customer Engineering
Core
Lead and coach a Customer Engineering team to enable sales prospects and customers with technical expertise, driving PoC wins and revenue targets.
Role type
Manager, Customer Engineering (Player/Coach)
Builds
Scalable technical solutions for customers and sales teams
Domain
Internet infrastructure / Cloud security / Networking
Deliverable
client delivery
Required skills
Team management, coaching, technical expertise, escalation handling, ANZ market knowledge, sales quota achievement
Preferred skills
Player/coach mindset, ability to explain complex technical concepts, curiosity for technology
Technologies
Cloudflare network technologies, DNS, security tools
Responsibilities
Conduct 1:1s with team members, recruit and onboard new team members, manage workload distribution, act as point of escalation for team issues, maintain relationships with key customers, drive PoC close win rate and sales quota targets
Seniority
Manager, hands-on leadership
