Associate Manager, - Strategy & Operations
Core
Own end-to-end strategy and growth of digital ordering products (SaaS) for restaurants, partnering with Product to define vision and priorities.
Role type
Associate Manager, Strategy & Operations (B2B SaaS)
Builds
First-party digital ordering suite (online ordering, branded websites, mobile apps, loyalty solutions) for SMB and enterprise merchants
Domain
Restaurant technology, B2B SaaS, Digital Ordering
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Strategic planning, cross-functional leadership, data analysis, financial modeling, product roadmap definition, zero-to-one experimentation, merchant relationship management, AI/automation tooling
Preferred skills
Founder mindset, startup experience, go-to-market execution, restaurant/SaaS/marketplace domain knowledge, SQL proficiency
Technologies
SQL, AI tools, internal tooling
Responsibilities
Set product strategy and KPIs, lead cross-functional teams without formal authority, analyze complex data and merchant feedback, design and launch zero-to-one experiments, represent merchant voice in roadmap decisions, codify scalable frameworks and processes
Seniority
Mid-level Manager (4-7 years experience), hands-on IC with strategic scope