IT Support Technician Intern
Core
Provide hands-on IT support, hardware/software deployment, and security-adjacent tasks for Datadog employees.
Role type
IT Support Intern
Builds
Employee onboarding/offboarding workflows, device inventory, and access management processes
Domain
Enterprise IT Operations / Cybersecurity
Deliverable
product features
Required skills
Computer hardware and software basics, English and French communication, ticketing systems, MDM tools, MFA/2FA setup, identity verification
Preferred skills
Academic curriculum completion, curiosity about technology, problem-solving
Technologies
MDM tools, MFA/2FA systems, ticketing systems
Responsibilities
Assist in laptop deployment and collection for onboarding/offboarding, manage hardware and software inventory, support MFA/2FA setup and troubleshooting, observe endpoint device enrollment, assist with basic IT security incidents under supervision, contribute to documentation
Seniority
Intern