Director, AI Content Strategy
Core
Lead the development and execution of AI-powered content strategies to design scalable content ecosystems and future-proof client content experiences.
Role type
Director, AI Content Strategy
Builds
AI-driven content ecosystems, conversational AI platforms, and client content strategies
Domain
AI & Conversational Design within Enterprise Content Strategy
Deliverable
production ML models | product features
Required skills
Content governance, Information architecture, Conversation strategy, LLM behavior understanding, Intent taxonomy, Multi-channel content planning, Voice & tone frameworks, Client engagement leadership, AI content pipeline strategy
Preferred skills
Experience in agency/consulting environments, Enterprise-scale content systems, Agentic systems design
Technologies
Chatbots, Voice assistants, Agentic systems, LLMs
Responsibilities
Drive content governance, audits, and lifecycle management; Create and evolve information architecture and taxonomy structures; Develop voice & tone frameworks and messaging guidelines; Partner with Product and Engineering to scale content operations; Design conversation strategy and dialogue flows for chat and voice; Lead client relationships and shape winning proposals
Seniority
Director, strategic leadership & client management
