Senior Business Systems Administrator
Core
Senior Business Systems Administrator leading strategy, planning, implementation, and optimization of Salesforce (Sales Cloud and Service Cloud) and interconnected go-to-market systems.
Role type
Senior IC Business Systems Administrator (Salesforce)
Builds
Enterprise revenue platforms (Sales Cloud, Service Cloud) and integrated GTM systems
Domain
SaaS / Enterprise Revenue Management / CRM
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Salesforce Administration, Sales Cloud, Service Cloud, System Integration, Data Flow Management, Product Ownership, Business Process Optimization, System Configuration, Documentation, Project Management
Preferred skills
Salesforce Certification, Experience in Sales or Business Operations, Middleware Technologies, Business Process Mapping
Technologies
Salesforce, Sales Cloud, Service Cloud, Middleware
Responsibilities
Execute complex configuration, declarative development, security, and maintenance for Salesforce; Partner with stakeholders to interrogate business processes and uncover root challenges; Manage integration and data flow between Salesforce and marketing/sales enablement systems; Act as product owner for key business systems, defining roadmaps and managing lifecycle; Collaborate with business leaders to align system strategies with business goals; Identify and implement system-driven solutions to optimize processes and reduce manual effort.
Seniority
Senior, hands-on IC