Associate Support Engineer
Core
First-line technical support for mobile SDKs and attribution solutions, debugging issues for developers and marketers.
Role type
Associate Support Engineer (Mobile SDK)
Builds
Customer success and platform stability for mobile apps
Domain
Ad Tech / Mobile Marketing
Deliverable
client delivery
Required skills
Mobile development (iOS, Android, Web), SQL, bug triage, SDK integration knowledge
Preferred skills
Ad Tech industry experience, Data Analysis, Advanced SQL, Korean language
Technologies
iOS, Android, Web, SQL
Responsibilities
Debugging and troubleshooting technical issues across mobile apps and the Branch platform, Resolving issues related to SDK Integration (iOS, Android & Web), Escalating bugs to Internal Engineering Team and providing feedback to Product teams, Writing and Querying databases using SQL, Documenting the Knowledge Base repository
Seniority
Junior, hands-on IC