Technical Account Manager
Core
Technical Account Manager for MongoDB, solving complex database and application ecosystem problems for key enterprise customers.
Role type
Senior Technical Account Manager (IC)
Builds
Customer success outcomes, technical roadmaps, and scalable MongoDB solutions for marquee accounts.
Domain
Database technology, cloud-native platforms, enterprise data infrastructure
Deliverable
client delivery
Required skills
Technical account leadership, complex problem solving, technical communication, systems engineering, cloud services management, database administration, mentoring, stakeholder management
Preferred skills
Experience with RDBMS/NoSQL, microservices/serverless architectures, CI/CD, containerization, distributed version control, Linux performance tuning, MongoDB platform expertise
Technologies
MongoDB, AWS, Azure, GCP, Linux, Git, Kubernetes, Docker
Responsibilities
Engage with technical leaders to build and scale MongoDB solutions; troubleshoot production database systems; educate customers on architecture and performance; mentor new team members; act as feedback loop for product development.
Seniority
Senior, hands-on IC