Employer Benefits Account Coordinator
Remote
Core
Support the onboarding and renewal of small business group health insurance enrollments via phone, text, and email.
Role type
Client Outreach Manager (Insurance Enrollment) (via careerplan.io/jobs/8119966-employer-benefits-account-coordinator-at-si)
Builds
Customer enrollment and renewal processes for health insurance
Domain
Health Insurance / Small Business
Deliverable
client delivery
Required skills
Customer service, Sales, Salesforce, Life and Health Insurance licensing
Preferred skills
Multitasking, High-volume handling, Oral and written communication
Responsibilities
Support new group onboarding from application to enrollment, Manage annual benefits renewals and coverage changes, Reconcile customer issues across channels, Maintain detailed records in Salesforce