Branch Manager, Guadalajara
Core
Lead multimodal logistics operations (ocean, air, trucking, customs) for Flexport's Guadalajara office while driving automation and AI adoption to improve efficiency.
Role type
Senior IC Branch Manager (Logistics Operations)
Builds
End-to-end freight forwarding services for LATAM and cross-border clients
Domain
Global Trade / Logistics / Supply Chain
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Multimodal freight operations management, carrier and broker relationship management, customer success, site leadership, team scaling, operational bottleneck resolution, automation and AI tool adoption
Preferred skills
Experience with Mexican logistics landscape, hands-on experience with ocean/air/trucking/customs modes
Technologies
AI-driven tooling, automation platforms
Responsibilities
Lead execution across ocean, air, trucking, and customs brokerage; Maintain relationships with major Mexican logistics players; Ensure customer experience and service quality; Act as local site leader and company representative; Shape office growth and team structure; Identify manual work and drive automation/AI adoption; Manage office administration and logistics
Seniority
Senior, hands-on IC
