Monetization Operations Analyst
Core
Develop and manage scalable billing, collection, and onboarding processes for complex user agreements and new business operations.
Role type
Senior Monetization Operations Analyst
Builds
Scalable billing and collection processes; auditable onboarding workflows; data-driven operational dashboards
Domain
Financial infrastructure / Payments / SaaS operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Billing and collection process design, Contract management, Payment industry knowledge, SQL, Data modeling, Dashboard design and data visualization, Forecast modeling, Project management, Digital workflow design, Presentation creation
Preferred skills
Experience with Tableau and Hubble, GSuite and Excel proficiency, Large dataset analysis, Cross-functional partnership
Technologies
SQL, Tableau, Hubble, GSuite, Excel, PowerPoint
Responsibilities
Develop and manage scalable billing and collection processes for complex user agreements; Build scalable and auditable onboarding processes for new and existing users; Onboard sold custom contracts into billing systems; Partner with internal teams to improve contract review processes; Solve user inquiries related to onboarding implementation, billing, and collections; Advocate for the customer to internal stakeholders; Share system feedback to optimize the user experience; Help scope, build, and deliver continuous process improvements.
Seniority
Senior, hands-on IC