Business Process Manager
Core
Oversees technology planning, management, and administration for the Police Department's Technology Services Section, supervising staff and supporting strategic goals through technology adoption and improved business processes.
Role type
Senior Business Process Manager (IT Operations & Contract Management)
Builds
Technology services, operational efficiency, and public safety systems for a police department
Domain
Public Safety / Law Enforcement / IT Operations
Required skills
Business process management, IT operations supervision, contract management, budget management, compliance management (CJIS, HIPAA), SQL Server, Oracle databases, T-SQL, P-SQL, SQL Server Reporting Services, PowerBI
Preferred skills
Supervisory experience, public safety systems support (RMS, CAD)
Technologies
Microsoft SQL Server, Oracle, T-SQL, P-SQL, SQL Server Reporting Services, PowerBI
Responsibilities
Oversee day-to-day operations of the Technology Services Section and IT systems; Manage over 100 police information-technology related contracts; Assist with management and execution of IT operating and capital budgets; Ensure compliance of police information systems with regulations such as CJIS, Homeland Security, and HIPAA; Work various hours to support the Department's 24/7 operations; Assist in inventory management and replacement schedules for computer equipment; Serve on various committees and advisory boards for strategic planning.
Seniority
Senior, hands-on IC with supervisory responsibilities