Senior Customer Engineer - San Francisco
Core
Architectural technologist and trusted advisor driving technical go-to-market strategy, customer adoption, and account expansion for enterprise solutions.
Role type
Senior quota-carrying Customer Engineer (Solutions Engineering)
Builds
Bespoke architectures, Proof of Concepts (PoCs), and technical onboarding for Security, Networking, and Developer Platforms.
Domain
Cloud infrastructure, web security, networking, and enterprise architecture.
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Web security, networking (routing, DNS, DDoS mitigation), cloud infrastructure, enterprise architecture, SaaS metrics, technical discovery, stakeholder management, commercial acumen
Preferred skills
Cloudflare AI Stack (Workers AI, AI Gateway, Vectorize), LLM orchestration, RAG architectures, Python, JavaScript
Technologies
Cloudflare Workers AI, AI Gateway, Vectorize, Python, JavaScript
Responsibilities
Lead technical discovery and build bespoke architectures; drive customer onboarding and implementation; carry variable quota for new business and account growth; conduct Quarterly Business Reviews (QBRs); leverage AI agents to automate routine tasks.
Seniority
Senior, quota-carrying IC
