IT Engineer I
Core
Supporting enterprise applications and providing innovative solutions to business challenges through automation, including managing user devices and operating systems.
Role type
IT Engineer I (Infrastructure & Support)
Builds
Automated workflows for user onboarding/offboarding, SSO integrations, and device management policies.
Domain
Health Insurance / Enterprise IT Infrastructure
Deliverable
infrastructure
Required skills
Okta identity management, Jamf for Mac OS, SaaS API integration, script development, cloud-first environment experience
Preferred skills
High-growth SaaS environment experience, modern IT environment experience
Technologies
Okta, Jamf, Google Workspace, Slack, Zendesk, Mac OS
Responsibilities
Handle Single Sign-On (SSO) of new applications with Okta and troubleshoot related issues; Support the Mac OS fleet using Jamf; Develop and maintain comprehensive documentation for supported applications; Oversee the complete lifecycle of user identities; Implement and maintain automated workflows for user onboarding and offboarding; Build policies and scripts using vendor APIs for SaaS services; Provide operational support including account management and troubleshooting; Participate in an on-call schedule; Ensure computer systems comply with organizational guidelines; Establish, configure, test, and maintain operating systems and SaaS applications.
Seniority
Junior, hands-on IC
