Software Engineer - Customer Success
Core
Technical consultant for clients ensuring smooth installation, configuration, and customization of the Fraud Analysis platform, designing custom Java interfaces and integrations.
Role type
Senior IC software engineer (client-facing/customization)
Builds
Custom Java interfaces, web service integrations, and bespoke extensions for the Fraud Analysis platform (via careerplan.io/jobs/8067569-software-engineer-customer-success-at-feedzai)
Domain
Financial crime, fraud, and money laundering prevention
Deliverable
production ML models | product features
Required skills
Java development, SQL, NoSQL, Cloud environments (AWS, Azure, GCP), messaging systems (Kafka, RabbitMQ), Thread and JVM Memory Management, Zookeeper, Cassandra, Docker, Ansible
Preferred skills
None stated
Technologies
Java, SQL, NoSQL, AWS, Azure, GCP, Kafka, RabbitMQ, Zookeeper, Cassandra, Ansible, Docker
Responsibilities
Consult with clients to define technical requirements and architectural approaches for custom integrations; Develop high-quality, testable Java code for custom extensions and complex integrations; Diagnose complex performance and integration challenges; Act as a strategic bridge between client business goals and technical execution; Contribute to and advocate for engineering best practices; Mentor, coach, and inspire other team members; Provide Second Tier support for live clients
Seniority
Senior, hands-on IC