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Sr. Technical Program Manager, FDE Engagements

New York City💼 Full-time🗓 2026-07-30 → 2026-09-26

Core

Oversees the lifecycle of forward-deployed engineering engagements where MongoDB engineers partner with customer teams to build working AI agents.

Role type

Senior Technical Program Manager (Customer Delivery & AI Agents)

Builds

Working AI agents integrated into customer cloud infrastructure

Domain

Enterprise software, AI agent development, cloud infrastructure

Deliverable

production ML models | product features

Required skills

Leading complex technical programs, AI application architectures (LLM workflows, retrieval, orchestration), risk management, cross-functional stakeholder alignment, program execution, dependency management

Preferred skills

Forward-deployed/embedded delivery models, regulated environments, non-standard development tooling

Technologies

LLM-based workflows, retrieval and grounding patterns, orchestration frameworks, evaluation approaches

Responsibilities

Align stakeholders and manage risks/dependencies across engagement lifecycle, secure customer environment access, define agent architecture and deployment paths, coordinate onboarding and contractor steps, drive assignment of action items, prepare engagement readouts and success criteria

Seniority

Senior, hands-on IC

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