Sr. Technical Program Manager, FDE Engagements
Core
Oversees the lifecycle of forward-deployed engineering engagements where MongoDB engineers partner with customer teams to build working AI agents.
Role type
Senior Technical Program Manager (Customer Delivery & AI Agents)
Builds
Working AI agents integrated into customer cloud infrastructure
Domain
Enterprise software, AI agent development, cloud infrastructure
Deliverable
production ML models | product features
Required skills
Leading complex technical programs, AI application architectures (LLM workflows, retrieval, orchestration), risk management, cross-functional stakeholder alignment, program execution, dependency management
Preferred skills
Forward-deployed/embedded delivery models, regulated environments, non-standard development tooling
Technologies
LLM-based workflows, retrieval and grounding patterns, orchestration frameworks, evaluation approaches
Responsibilities
Align stakeholders and manage risks/dependencies across engagement lifecycle, secure customer environment access, define agent architecture and deployment paths, coordinate onboarding and contractor steps, drive assignment of action items, prepare engagement readouts and success criteria
Seniority
Senior, hands-on IC