IT Operations Engineer
Core
Onsite IT Operations Engineer providing technical support, hardware lifecycle management, and network infrastructure maintenance for HelloFresh and BeCool teams in a warehouse/distribution center environment.
Role type
IT Operations Engineer (Onsite)
Builds
Stable, secure IT systems and reliable technical setup for internal events
Domain
Food technology / Logistics / IT Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
IT support, hardware lifecycle management, user onboarding/offboarding, network infrastructure troubleshooting, security policy enforcement, Google Workspace, Slack, Microsoft Office, SentinelOne, Zscaler, InTune, JAMF, Windows, Mac, Android operating systems
Preferred skills
Experience in warehouse or distribution centre environments
Responsibilities
Provide fast, effective, proactive onsite and remote IT support; Manage the IT hardware lifecycle from procurement to maintenance; Streamline user onboarding and offboarding processes; Support internal events with reliable technical setup; Create clear documentation for software and services; Help enforce IT security policies; Assist in maintaining and troubleshooting network infrastructure; Maintain fiscal responsibility across all IT activities