Phone Salesperson
Core
Handle inbound sales enquiries, process orders, and provide expert support for auto electrical, battery, lighting, and heavy-duty vehicle solutions.
Role type
Phone sales representative
Builds
Auto electrical parts, batteries, lighting, and heavy-duty vehicle solutions
Domain
Automotive aftermarket / Heavy-duty vehicle supply
Deliverable
product features
Required skills
Phone sales, customer relationship building, upselling and cross-selling, order processing, product knowledge, quotation management, inventory system usage
Preferred skills
Automotive parts industry experience, heavy vehicle or mining sector knowledge, trade sales background
Responsibilities
Manage inbound sales enquiries and customer orders via phone and email, Identify opportunities to upsell and cross-sell products and services, Provide product information, pricing and quotations, Follow up quotations and sales opportunities, Promote new products, specials and campaigns to customers, Ensure customer orders are processed accurately and efficiently
Seniority
Individual Contributor