Customer Solutions Architect (NYC)
Core
Post-sales technical owner for existing customers, driving adoption, retention, and expansion of the Fivetran and dbt platform.
Role type
Senior Customer Solutions Architect (Technical Account Manager)
Builds
Customer data pipelines, scalable data architectures, and technical workshops for enterprise clients
Domain
Data integration, modern data warehousing, and analytics
Required skills
Post-sales technical ownership, scalable data architecture design, SQL proficiency, stakeholder management, account growth strategy, technical workshop delivery, cloud platform navigation
Preferred skills
dbt certification, AI/LLM architecture knowledge, consumption-based sales model experience, enterprise architecture frameworks, system integrator collaboration
Technologies
Snowflake, Databricks, AWS, GCP, Postgres, SQL Server, Python, dbt, Fivetran
Responsibilities
Monitor account health and proactively address churn risks, lead technical validation of new workloads and POCs, define and maintain Enterprise Reference Architectures, translate business objectives into technical solutions, deliver enablement sessions and best-practice guidance, advocate for customer needs to influence product roadmap
Seniority
Senior, hands-on IC
