Head of Business Process Excellence
Core
Lead the Idea-to-Product domain and Business Architecture team to define next-generation digital capabilities, optimize workflows, and integrate advanced AI for the global Operational Excellence team.
Role type
Head of Business Process Excellence (Strategic IC)
Builds
Digital capabilities, optimized workflows, and business architecture for the Idea-to-Product value stream.
Domain
Apparel & Accessories (A&A) and Footwear (FTW) product development and operations.
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Business process management, digital transformation, team leadership (5+ reports), business architecture, AI integration strategy, stakeholder management, change management, gap analysis, tool adoption.
Preferred skills
Experience in Apparel, Accessories, or Footwear industries, managing teams from scratch, deep knowledge of product development value chains.
Technologies
AI tools, digital twins, process mapping frameworks.
Responsibilities
Define long-term vision for business processes and digital capabilities; document current workflows and identify optimization potential; partner with Technology teams to design business capabilities; lead the business architecture team in mapping and scaling organizational capabilities; act as strategic sparring partner for Senior Leadership Team; coordinate training programs for new tools and capabilities.
Seniority
Senior, hands-on IC with strategic leadership