Automation Engineer, Provisioning & Onboarding
Core
Build and maintain automated workflows, scripts, and system integrations to automatically provision customer product access, manage entitlements, and resolve operational gaps.
Role type
Senior IC automation engineer (provisioning & onboarding)
Builds
Automated provisioning pipelines, entitlement management workflows, and customer onboarding/de-provisioning processes
Domain
SaaS cybersecurity / IT operations
Required skills
Python, workflow automation tools (Workato, Make), Salesforce automation, provisioning/entitlement/licensing platforms, project scoping, cross-functional collaboration
Preferred skills
IT or Cybersecurity industry experience, SaaS provisioning/onboarding role experience, Salesforce flows/integrations
Technologies
Python, Workato, Make, Salesforce
Responsibilities
Design and implement automation to expand provisioning coverage; Partner with Product/GTM to build workflows ahead of product rollouts; Integrate Salesforce, licensing, and entitlement platforms; Scope and prioritize initiatives by revenue and SLA impact; Support and troubleshoot automated tools and runbooks; Test pipelines and monitor for defects; Document workflows and report metrics
Seniority
Senior, hands-on IC
