Principal, Program Management (Logistics Operation Center)
Core
Lead end-to-end logistics programs across first-, middle-, and last-mile to improve operational performance and drive Coupang's expansion in Taiwan.
Role type
Principal, Program Management (Logistics Operation Center)
Builds
Unified end-to-end visibility, dashboards, and structured recommendations for network and volume optimization.
Domain
E-commerce logistics and supply chain operations in Taiwan
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Program/project management, analytics-driven operations, SQL, data validation, Tableau/Power BI, structured thinking, root-cause analysis, executive-level writing/speaking
Preferred skills
Understanding of first/middle/last mile, hubs, linehaul, routing, PDD, Python, statistical tools, Mandarin, Korean
Technologies
Tableau, Power BI, SQL, Python, Sheets, Excel
Responsibilities
Lead end-to-end logistics programs across first-, middle-, and last-mile; Manage KR→TW report transition and build unified end-to-end visibility; Improve PDD and operational performance by removing defects and bottlenecks; Build dashboards and turn insights into actions, owners, and SOP changes; Partner with Product, Engineering, Finance, and hubs to solve problems; Run simulations for network, volume, and cut-off changes; Identify risks, execute mitigation, and manage communication and change adoption
Seniority
Principal, strategy & mentorship
