Administration Officers | NSW Gov | Multiple Roles
Core
Support the delivery of customer-focused services through client service, administration, records management, and case support.
Role type
Client Service Officer / Administration Support Officer
Builds
Customer service interactions, administrative documentation, and case records
Domain
Public sector / Government administration
Deliverable
client delivery
Required skills
Customer service, records management, data entry, correspondence preparation, stakeholder liaison, priority management
Responsibilities
Responding to customer enquiries by phone and email, managing customer interactions and case information, preparing documents and reports, assisting with meetings and team coordination, escalating complex matters appropriately
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