Staff Technical Writer
Core
Lead documentation for major product launches, creating developer content (APIs, SDKs, integration guides) and admin/product guides for Okta's identity management platform.
Role type
Staff Technical Writer (IC)
Builds
Developer documentation (API references, SDK/CLI/Terraform guides) and Admin/Product guides for Okta's identity infrastructure.
Domain
Identity and Access Management (IAM) / Cloud Security
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Technical writing for Cloud/Enterprise products, API documentation, SDK/CLI guide creation, Generative AI tool usage, DITA/Markdown/OpenAPI frameworks, Security/IAM domain knowledge, Code reading and API spec validation, Stakeholder negotiation, Cross-timezone collaboration
Preferred skills
Localization and translation best practices, HTML/CSS/JavaScript knowledge
Technologies
Oxygen XML Author, VS Code, Acrolinx, Git/GitHub, Jira, Confluence, OpenAPI publishing platforms
Responsibilities
Prioritize documentation across concurrent initiatives to meet release dates, Create end-to-end feature documentation for multiple engineering teams, Develop comprehensive product expertise through hands-on engagement, Identify scope for improvement and suggest enhancements using AI tools, Analyze customer feedback to enhance content quality and relevance
Seniority
Staff, hands-on IC with leadership responsibilities