Technical Program Manager
Core
Drive strategic initiatives across Product and Technology to enable scalable execution and operational excellence for a SaaS platform serving 6,000+ organizations.
Role type
Technical Program Manager
Builds
Strategic programs for omnichannel employee communications, customer communications, and workplace experience platforms
Domain
SaaS / Enterprise Communications / Workplace Technology
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Cross-functional alignment, program planning, risk management, stakeholder communication, change management, complex problem solving, executive reporting
Preferred skills
Experience in dynamic SaaS environments, ability to work through ambiguity, independent drive for complex initiatives
Technologies
Program management tools, dashboards, status reporting systems
Responsibilities
Manage planning and delivery of complex cross-functional programs from initiation through completion; Develop and maintain program plans, schedules, milestones, risks, and deliverables; Align stakeholders on program scope, objectives, priorities, and delivery outcomes; Enable program execution by proactively identifying risks, resolving issues, and maintaining momentum; Support operational readiness, change management, stakeholder communications, and adoption activities; Facilitate cross-functional discussions to solve complex business and technical challenges; Create dashboards, status reports, and executive presentations to communicate program progress and key decisions
