Senior Manager, GTM Sales Engineer & AI solutions
Core
Architecting and deploying AI-powered productivity tools and automation for Toast's Retail sales and onboarding teams to improve Productivity Per Rep (PPR) and streamline customer go-live.
Role type
Senior Manager, GTM Sales Engineer & AI Solutions
Builds
Production AI applications, agentic workflows, and RAG pipelines for sales and onboarding operations.
Domain
B2B SaaS / Retail Technology / Applied AI
Deliverable
production ML models | product features
Required skills
Applied AI deployment lifecycle ownership, RAG pipelines, agentic workflows, modern AI toolchain proficiency (Gemini Suite, Claude Cowork, Claude Code), production AI backend systems operation, application security for AI-native systems, agile engineering model fluency, strategic stakeholder alignment.
Preferred skills
Software engineering background (Python, JavaScript), API integration construction, B2B SaaS/Retail domain expertise, AI program scaling for non-technical users, prompt engineering.
Technologies
Gemini Suite, Claude Cowork, Claude Code, Python, JavaScript, Salesforce, Snowflake, Taskray
Responsibilities
Lead technical discovery for build vs. buy decisions on AI solutions; execute agile sprint cycles to ship and iterate on AI features; industrialize frontline experiments with scalable code and security controls; coordinate integration of vertical AI outputs into core GTM platforms; design and enforce security controls for Retail AI applications; establish enablement tracks and adoption analytics for AI tool usage.
Seniority
Senior Manager, hands-on IC with strategic scope
