Customer Advocate, Vending Machine
Core
Customer-facing role managing vehicle pickup at Carvana's automated car vending machines, handling paperwork, and ensuring a positive customer experience.
Role type
Customer Advocate (Vending Machine Operations)
Builds
Customer pickup experience for used vehicle sales
Domain
Automotive retail / Vending machine operations
Deliverable
product features
Required skills
Customer service, vehicle detailing, safe driving, physical labor (lifting 50lbs), notary public, state-specific salesperson license, DMV/title system access
Preferred skills
None stated
Technologies
None stated
Responsibilities
Create memorable pickup experiences for customers, complete customer paperwork and update tracking systems, address customer questions and minor technical issues, drive safely and maintain a clean driving record, perform physical tasks like detailing and loading/unloading vehicles
Seniority
Entry-level to Individual Contributor