Technical Trainer
Core
Deliver technical training on InterSystems software, database, and interoperability technologies to customers, partners, and internal staff via in-person or virtual classrooms.
Role type
Technical Trainer (IC)
Builds
Interactive online courses and resources for the Online Learning Team
Domain
Healthcare, Finance, Manufacturing, Supply Chain (InterSystems data platforms)
Required skills
Instructional aptitude, strong technical and interpersonal customer-facing skills, exceptional presentation skills, ability to communicate complex technologies, proven ability to quickly learn technical software products, demonstrated ability to work collaboratively and cross-organizationally
Preferred skills
Experience delivering training of software/applications, object-oriented programming experience
Technologies
InterSystems database platform, REST, Python, AI-enhanced tools, AngularJS, HL7 FHIR, OAuth
Responsibilities
Deliver technical training in person or in a virtual classroom, help customers and partners excel in their roles by training them to use corporate products, support the Online Learning Team in growing the catalog of interactive online courses, work collaboratively with Customer Support, Account Management, and Marketing teams, travel to customer sites to deliver training
Seniority
Individual Contributor (IC), entry to mid-level (open to individuals wanting to become instructors)