CareerPlan

Sr. Product Manager, Borrow and Operations

NC - CharlotteFull-time2026-10-06 → 2026-11-11

Core

Own the product charter for Borrow & Operations technology, leading the Home Lending application ecosystem from origination through servicing.

Role type

Senior Manager (M4) Product Manager / Lead

Builds

The application ecosystem for Home Lending (Encompass 360, Blend, NICE inContact, SoFi-developed applications) and related integrations.

Domain

Financial services / Mortgage technology / Regulated operating environment

Required skills

Product vision and roadmap definition, Cross-functional leadership, Mortgage lifecycle knowledge, Technical fluency in configuration and integrations, Operational risk and regulatory compliance, Automation strategy, Stakeholder influence

Preferred skills

Experience with Encompass, Blend, or comparable loan origination systems, Experience with Optimal Blue, NICE inContact, eVault, or eSignature, SOX and privacy control experience, FinTech or banking operations background, ServiceNow familiarity