Ocean Operations Associate
Core
Execute booking, documentation, and shipment troubleshooting for global ocean freight operations to support client logistics goals.
Role type
Senior IC ocean operations associate
Builds
End-to-end export processes and special freight operations (DG, reefer)
Domain
Global trade / Ocean freight / Supply chain
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Ocean carrier operations, logistics, freight forwarding, supply chain, exception handling, process implementation, coaching junior staff, regulatory compliance
Preferred skills
Consulting, intermodal operations
Technologies
N/A
Responsibilities
Execute booking and documentation processes with clients/carriers; Handle timely shipment troubleshooting and exception escalation; Coach junior specialists on daily tasks; Plan and execute special freight operations; Assist in new business/process implementation; Inform business process and software capability needs to scale operations
Seniority
Mid-level, hands-on IC