Field Deployment Engineer, Northern Europe
Core
Deploy and commission Axon public safety devices and cloud software for customers in Northern Europe, ensuring technical adoption and integration.
Role type
Field Deployment Engineer (Public Safety)
Builds
Axon body-worn cameras, audio recorders, and cloud software ecosystem for public safety agencies
Domain
Public Safety / Enterprise Networking / Cloud Infrastructure
Required skills
Enterprise networking (TCP/IP, routing, switching, DNS, DHCP, VPNs, firewalls), SaaS platforms, cloud applications, APIs, identity management, Windows environments, Active Directory/Entra ID, enterprise endpoint management, integration patterns, system interoperability, technical troubleshooting
Preferred skills
MS Office, CRM (Salesforce), collaboration tools (Trello), stakeholder management
Technologies
Axon ecosystem, Salesforce, Trello, Active Directory, Entra ID, TCP/IP, DNS, DHCP, VPNs, firewalls
Responsibilities
Install and commission Axon products at customer sites, serve as technical liaison between Axon and customers, manage tickets and RMAs, facilitate integration with existing customer platforms, coordinate regular calls with customers, support sales team with existing customers, proactively suggest innovative ways to keep customers succeeding
Seniority
Individual Contributor, tactical execution level