Benefits Manager
Core
Oversee and ensure accurate, timely payment of workers' benefits and manage the end-to-end benefits process including weekly entitlement calculations and claims portfolio management.
Role type
Senior IC benefits manager (workers' compensation)
Builds
Weekly benefit payments and claims resolutions for injured workers
Domain
Insurance / Workers' compensation
Required skills
Workers' compensation claims management, benefit payment calculation, claims system coding, legislative compliance, stakeholder enquiry resolution, data accuracy management, team mentorship
Preferred skills
Senior-level payroll experience, complex payment identification, process improvement collaboration
Responsibilities
Approve weekly benefit payments within delegation of authority, monitor and maintain a portfolio of claims, identify and code complex payments within the claims system, ensure employment and compensation data is up to date, manage internal and external stakeholder enquiries, mentor and support team members, collaborate to resolve discrepancies and improve processes
Seniority
Senior, hands-on IC with leadership responsibilities
