Shift Lead | Los Angeles
Core
Lead shift operations, coach team members, and deliver high-quality coffee and matcha beverages in a fast-paced cafe environment.
Role type
Shift Lead (Hospitality/Cafe Operations)
Builds
Coffee and matcha beverages, customer experiences, and team performance
Domain
Food & Beverage / Specialty Coffee
Deliverable
product features
Required skills
People leadership, coaching, operational execution, customer service, inventory management, cash handling, adaptability, physical stamina
Preferred skills
Passion for coffee and/or matcha, experience in hospitality or beverage industry
Responsibilities
Direct and coach the team during shifts, train new team members, maintain product quality and cleanliness standards, handle customer and team issues, manage opening/closing procedures and inventory
Seniority
Individual Contributor, operational leadership